Legal Disclosure and data protection

Legal Disclosure

Here you will find the required information:

HiFive SARL
71b rue Andethana
L-6970 Oberanven
Luxembourg

eMail: info (add the usual @) hifive.lu
Tel: 621 264 575 or 621 683 106 (for Luxembourg)
web: www.hifive.lu
R.C.S. Luxembourg: Nr. B283136
Ident. TVA LU35500169
Facebook: Facebook site
Instagram: Instagram site

Copyright

All contents of the website are protected by copyright. Any form of reproduction requires the prior consent of HiFive SARL.

Legal information

HiFive SARL accepts no liability for the completeness of the content of this website, despite careful checking. HiFive SARL will undertake changes to the content if necessary and as soon as possible, provided that these are brought to our attention.

We are responsible for our own content on these pages in accordance with general legislation. However, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

Our website contains links to external third-party websites over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking.

However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of an infringement. If we become aware of any legal infringements, we will remove such links immediately.

EU dispute resolution

The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr/. You can find our e-mail address in the legal notice above.

Consumer dispute resolution/universal arbitration body

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Applicable law and place of jurisdiction

This legal notice is subject to Luxembourg law. In the event of disputes, the Luxembourg courts shall have jurisdiction.

Data protection

Collection of personal data

The owner of the website may collect personal data via contact or registration forms. This data is used exclusively for the stated purpose and is not passed on to third parties without prior consent (apart from cookies, just like on every other website). The owner of the website treats your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

The data controller responsible for data processing on this website is:

HiFive SARL
71b rue Andethana
6970 Oberanven, Luxembourg
info@hifive.lu

Types of data collected

We may collect and process the following personal data:

• Name
• Email address
• Phone number
• Booking details
• IP address (automatically collected via the website)

This data is collected when you:

• Fill out a contact or booking form
• Communicate with us by email
• Browse the website

Information, deletion, blocking

You have the right to freely obtain information about your stored personal data, its origin and recipients and the purpose of the data processing as well as a right to correction, blocking or deletion of this data at any time. You can contact us at any time at info@hifive.lu if you have further questions on the subject of personal data.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass this data on without your consent.

Legal basis

We process personal data based on the following legal grounds (Art. 6 GDPR):

• Contract performance: to manage bookings and provide services
• Consent: when you voluntarily submit forms
• Legitimate interest: to ensure website security and functionality

Data retention

Personal data is stored only as long as necessary for the purposes described above or as required by law.

Booking and invoicing data may be retained for up to 10 years in accordance with legal obligations.

Data sharing / third parties

Your data may be shared with third-party service providers only where necessary, such as:

• Website hosting providers
• Email service providers
• Payment processors (if applicable)

These providers process data on our behalf and in compliance with GDPR.

Cookies

This website may use cookies to ensure proper functionality and improve user experience.

Cookies are small text files stored on your device.

If non-essential cookies (e.g. analytics) are used, they will only be activated with your consent via a cookie banner.

Supervisory authority

You have the right to lodge a complaint with the supervisory authority:

Commission Nationale pour la Protection des Données (CNPD)
CNPD